LIZIWE NOMPUMZA ATTORNEYS 1.1. LIZIWE NOMPUMZA ATTORNEYS (“LA Nompumza Attorneys”) is registered as a firm of Attorneys on the Roll of the Gauteng Provincial Office of the Legal Practice Council.
INTRODUCTION 2.1. LA Nompumza Attorneys recognises the importance of privacy and the protection of personal information provided and is committed to protecting such information. This Privacy Policy (“Policy”) describes how LA Nompumza Attorneys will protect personal information, whether provided to us by clients or collected by us. 2.2. This Policy explains the rights concerning natural and juristic persons (“Data Subjects”). We have appointed an information officer to oversee questions in relation to data privacy and rights. The information officer can be contacted via email: liziwe@lanompumzalaw.co.za. 2.3. LA Nompumza Attorneys in its capacity as a Responsible Party, shall strive to adopt and comply with its obligations under the Protection of Personal Information Act 4 of 2013 (“POPIA”) as well as accepted information protection principles and guidelines when it processes Personal Information from or in respect of a Data Subject. 2.4. LA Nompumza Attorneys encourages our clients, visitors, partners, and other interested parties to read this Policy. By using our services or submitting personal information to LA Nompumza Attorneys, you acknowledge that you understand and agree to be bound by this Policy and that LA Nompumza Attorneys may collect, process, transfer, use, and disclose your personal information as described in this Policy.
PERSONAL INFORMATION COLLECTED BY LA NOMPUMZA ATTORNEYS 3.1. LA Nompumza Attorneys may collect, acquire, receive, record, organise, store, update, change, collate, retrieve, read, process, analyse, use, and share your Personal Information in a manner as set out in this Policy. When we perform one or more of these actions, we are “Processing” your Personal Information. 3.2. “Personal information” is information that can be used to identify you or any other individual to whom the information may relate. 3.3. LA Nompumza Attorneys may process various categories of Personal Information as follows: ● Identity Information, including information concerning your name, identity/registration number, nationality, tax reference number, marital status, title, occupation, date of birth, and gender; ● Contact information, which includes your address, phone number, e-mail address, fax; ● Financial Information, which includes your bank account details, insurance information, tenancy details, and utility provider details; ● Transactional Information, which includes details about payments made to or received from you or information related to a financial activity; ● Tax Information, where permitted, which includes IRP5 records, PAYE records, and VAT registration numbers; ● Marketing and Communication Information, which includes your preferences concerning receiving marketing information from us and your communication preferences; ● Personal Information of Children, in limited instances, we may process the Personal Information of children, including when providing legal services to you. In such cases, it is conducted with the consent of a competent person or to comply with an obligation in law; and ● Special Personal Information, in certain circumstances, by engaging with LA Nompumza Attorneys, we may collect certain Special Personal Information about you. Special Personal Information is defined as details about your religious beliefs, race or ethnic origin, health information, or information about your criminal offenses or convictions.
COLLECTION OF INFORMATION
4.1 We collect and process Personal Information in the following ways, namely: ● Data Subjects contacting us or request information or services; ● When we provide services to Data Subjects; ● Through automated or passive interactions with the Data Subjects ● Public sources, such as publicly available sources of information; and ● When persons use our websites or engage with us through social media. 4.2. The interaction with LA Nompumza Attorneys on our website will result in the collection of information regarding the person’s activities on the website similarly, when anyone engages with us via any of our social media platforms. This information includes, but is not limited to, the person’s name, contact details, and information regarding the matter with which they need assistance.
BASIS AND PURPOSE FOR PROCESSING PERSONAL INFORMATION 5.1. We process your Personal Information in the ordinary course of providing legal services. 5.2. Subject to the terms of this Policy, LA Nompumza Attorneys uses the categories mentioned above of Personal Information in several ways. Unless otherwise explicitly stated, the above information may be used for any of the following purposes: ● to provide legal services you request; ● to process and collect payment for services rendered; ● to provide customer support and to communicate with you about your requests, questions, and comments; ● to comply with legal or regulatory obligations; ● to transfer information to our service providers and other third parties; ● to grant you access to our premises; and ● Other purposes, after subsequent notice is provided to you and/or your consent is obtained, if necessary.
DISCLOSURE OF PERSONAL INFORMATION 6.1. We do not share personal information with third parties unless the person who has submitted the information has authorised us to do so or if we are required to by law. 6.2. We may release Personal Information or disclose it to third parties in certain circumstances. These include, but are not limited to: ● if we are required or authorised to do so by law or by a court order; ● for us to enforce, implement, or apply any other contract between you and us, or any contract where we act as an agent of the principal contacted with you; and ● to mitigate any actual or reasonably perceived risk to us, our customers, our employees, contractors, agents, or any other third party;
STORAGE AND TRANSFER OF PERSONAL INFORMATION 7.1. We have engaged reputable and trusted organisations as outsourced processors to provide data storage and cloud services to store your information securely. 7.2. We will take reasonable steps to ensure that your Personal Information is adequately protected.
RETENTION OF PERSONAL INFORMATION 8.1. LA Nompumza Attorneys will retain your personal information only for as long as is necessary for the purposes set out in this Policy. We will retain and process Personal Information to the extent required to comply with our legal and statutory obligations, resolve disputes, and enforce our legal agreements and policies.
SECURITY AND INTEGRITY 9.1 We take all reasonable measures to secure the integrity of retained information and protect it from misuse, loss, alteration, and destruction through technological standards that prevent unauthorised access to your Personal Information. 9.2. We have implemented various policies, procedures, and software to safeguard Personal Information and routinely review its operations to ensure it is adequately protected.
DIRECT MARKETING 10.1 We may send marketing and promotional communications and material to persons. You have a right to stop LA Nompumza Attorneys from contacting you for direct marketing purposes at any time. Recipients may opt out of receiving such communications by contacting us using the details provided below or by clicking on the opt-out link that will be contained in the relevant electronic communication.
DATA SUBJECT RIGHTS 11.1 As a Data Subject, you also have a right to lodge a complaint to the Information Regulator of South Africa if you are unsatisfied with how we addressed any complaint concerning our processing of your personal information; the contact details of the Information Regulator are as follows: Website: Home – Information Regulator (inforegulator.org.za) Tel: +27 12 406 4818 Fax: +27 86 500 3351 General enquiries: enquiries@inforegulator.org.za Complaints: AIAComplaints@inforegulator.org.za POPIAComplaints@inforegulator.org.za
CONTACT DETAILS 12.1 If you have concerns or questions regarding this Policy or would like to exercise your rights as a Data Subject, you can direct your inquiries or requests to the Information Officer at liziwe@lanompumzalaw.co.za.
CHANGES TO THIS PRIVACY POLICY 13.1 LA Nompumza Attorneys reserves the right to make amendments to this Policy from time to time and will use reasonable efforts to notify Data Subjects of such amendments. We may notify you by email or notification when you access our website.
